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Vinyl

Why is my brand new record dirty?

Vinyl pressing plants aren't necessarily medical-grade environments, and even new records probably need cleaned before they are played the first time. Replacing your vinyl probably won't solve the issue. We recommend cleaning your record with a speci

Can you replace my noisy record?

Have you tried cleaning it? As mentioned above, most records are in need of a quick wipe down once they leave the packaging. Additionally, have you compared the vinyl to the digital recordings? Some albums contain lower fidelity recordings than other

My record is skipping

Skipping is often a result of the turntable rather than the record, so consider adjusting the tone arm first. If the problem persists, please reach out to us at via the help center with a clear video highlighting the problem spot.